As they are raw, minimally processed fibers, our products cannot be completely submerged in water without damaging the fibers within. This includes pillows and duvets.
We recommend spot cleaning your White Lotus Home pillows, duvets, and bedding with a solution of 3 parts water to one part vinegar. Spray the solution onto the stain and expose to sunlight. Let dry and repeat until the stain fades and odors dissipate. You can also substitute vinegar with a mild laundry detergent. For surface stains, hydrogen peroxide works well for blood, whereas rubbing alcohol can help to remove oils from cosmetics.Bedding should not remain damp, as it may encourage uneven wear or mold growth. Following a spill or cleaning, dry any moisture by placing the item in the sun or by using a hair dryer. Ensure it is fully dry before re-adding sheets or protective covers.
Some fibers, particularly kapok, can absorb the natural oils that keep our face and skin healthy. To restore loft and fluffiness, pillows may be placed in the dryer on the "Cold Air/ Fluff" setting for 15 to 20 minutes. Specially-designed wool dryer balls or clean tennis balls can aid in fluffing the inner fibers. To prevent any damage to the inner fibers, never use a heated setting.
Wool bedding, such as duvets and toppers, occasionally require special care. We recommend exposing it to direct sunlight and air once a month --- sunlight works as a natural sanitizer. If you prefer to send them to the cleaners, use a dry-cleaning process only. Never submerge wool bedding in water or place it in the washing machine, as this can cause irreversible felting of the wool.
Delivery time for White Lotus Duvet is usually two to three weeks.